1Introduction
Electra Global Recruitment Pvt. Ltd. respects the privacy of all website visitors, job seekers, migrating workers, employers, partners, and stakeholders who interact with us through our official digital platforms.
This Privacy Policy explains how Electra may collect, use, store, share, and protect personal information submitted through its website, online forms, official email, grievance channels, and other digital communication tools.
Electra is committed to handling personal information responsibly, transparently, and only for legitimate business, recruitment, communication, and service-related purposes, with due regard to applicable privacy principles under Nepal's legal framework.
2Information We May Collect
From Job Seekers & Migrating Workers:
- Full name, date of birth, gender, nationality, and contact details
- Address and permanent residence details
- Passport and identity-related information
- Educational background, training, work experience, and skills
- Preferred job category and destination country
- CV, photographs, certificates, and supporting documents
- Medical, visa, labour approval, and deployment-related information
- Grievances, feedback, or service-related communications
From Employers & Business Partners:
- Company name and business profile
- Contact person's name, designation, email, and phone number
- Workforce demand details
- Recruitment-related documentation and correspondence
- Employer inquiries, service requests, and partnership communications
From Website Visitors & Stakeholders:
- Name, email address, phone number, and inquiry details via contact forms
- Feedback, complaints, or grievance submissions
- Information submitted for events or stakeholder engagement
- Basic technical website usage information through cookies or analytics tools
3How We Collect Information
- Website contact forms
- Job application or candidate registration forms
- Available Jobs application channels
- Grievance or complaint forms
- Email communication
- Telephone, WhatsApp, or other official messaging channels
- Physical or virtual consultations and meetings
- Documents submitted during recruitment or partnership processes
- Cookies or similar website technologies, where applicable
4Purpose of Collecting and Using Information
Recruitment & Candidate Processing
To register candidates, assess job suitability, match workers with employer demands, coordinate interviews or trade tests, process required documentation, and support deployment procedures.
Employer Services & Partnership Management
To communicate with international employers, understand workforce requirements, conduct recruitment-related coordination, support due diligence, and manage ongoing business relationships.
Documentation, Compliance & Official Procedures
To support recruitment documentation, visa processing, labour approval, embassy-related requirements, government procedures, and other formal processes necessary for foreign employment services.
Communication & Service Support
To respond to inquiries, provide service updates, share requested information, address questions, and maintain communication with workers, employers, and stakeholders.
Grievance Handling & Resolution
To receive, review, investigate, communicate, and follow up on complaints, concerns, or grievances submitted through Electra's official channels.
Website Improvement & Security
To maintain website functionality, improve user experience, monitor technical performance, prevent misuse, and enhance the reliability of digital services.
5Sharing of Information
Electra will not sell personal information to third parties. However, information may be shared where necessary and appropriate for legitimate recruitment, compliance, service delivery, or legal purposes, including with:
- Prospective or confirmed employers, where relevant to job application and recruitment processing
- Government authorities and foreign employment-related regulatory bodies
- Embassies, consulates, or destination-country authorities where required by procedure
- Medical, orientation, insurance, travel, or authorized service providers involved in deployment processing
- Legal, compliance, or professional advisors where reasonably necessary
- Relevant parties involved in grievance review and responsible resolution
Electra will seek to share only the information reasonably necessary for the relevant purpose and will handle such sharing with due care and confidentiality.
6Consent and Accuracy of Information
By voluntarily submitting personal information through Electra's website or official communication channels, users acknowledge that the information may be used for the purpose for which it was provided. Users are responsible for ensuring that the information and documents they submit are true, accurate, complete, and updated.
7Data Protection and Confidentiality
Electra takes reasonable organizational and operational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. Access to sensitive or recruitment-related information is limited to authorized personnel and relevant processing requirements. While Electra works to safeguard submitted information, users should also take care when transmitting documents online and ensure that they use official Electra communication channels only.
8Retention of Information
Electra may retain personal information for as long as reasonably necessary to:
- Process recruitment-related services
- Maintain official records
- Respond to inquiries or grievances
- Meet legal, regulatory, audit, or compliance requirements
- Support future communication where appropriate and permitted
9Rights and Requests of Individuals
Individuals may contact Electra through its official channels to request clarification regarding information they have submitted, request correction of inaccurate details, or raise concerns about the handling of their personal information. Requests will be reviewed in good faith and addressed in line with Electra's operational capacity, legal responsibilities, and applicable procedures.
10Cookies and Website Tracking
Electra's website may use cookies or similar technologies to support website functionality, understand visitor interaction, improve user experience, and manage technical performance. Details regarding cookie use, user choices, and related practices are explained separately in Electra's Cookies Policy.
11External Links
Electra's website may include links to government portals, embassies, social media pages, employer references, or other third-party websites. Electra is not responsible for the privacy practices, content, or security of external websites. Visitors are encouraged to review the privacy policies of such third-party platforms before sharing personal information with them.
12Privacy of Grievance Submissions
Grievances, complaints, and concerns submitted through Electra's designated channels will be handled with seriousness, confidentiality, and fairness. Information provided in a grievance may be shared only with relevant persons or institutions where necessary to review, verify, escalate, or resolve the matter responsibly.
13Children's Information
Electra's recruitment services are intended for individuals legally eligible for employment-related processes. The website is not designed to knowingly collect personal information from children for recruitment purposes. Where any such information is identified as improperly submitted, Electra may remove or disregard it as appropriate.
14Updates to This Privacy Policy
Electra Global Recruitment Pvt. Ltd. may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, recruitment practices, website functionality, or internal procedures. Any updated version will be published on the official website and will take effect from the date of posting.
15Contact Us
For questions, concerns, or requests related to this Privacy Policy or the handling of personal information, users may contact Electra Global Recruitment Pvt. Ltd. through the official contact details provided on the website or visit our office at Sinamangal-9, Airport, Kathmandu, Nepal. Email: contacts.electraglobal@gmail.com
